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Cress support

A little help,
when you need it.

Find your way around Cress, from your first meal to the finer details.

6 Help topics

Getting started

Your first meal, your first diary.

Browse foods and their sources without signing in. Create an account when you want to keep a diary across your devices.

Search foods, scan barcodes, adjust portions and save meals you use again. Keep planned meals separate from what you have actually eaten.

Take a look inside

Signing in

Accounts and password help.

Use the same sign-in method you used to create your account. For an email-and-password account, use Forgot password on the sign-in screen and follow the email to choose a new password in Settings.

Food information

Sources, missing values and corrections.

Report an incorrect food through Feedback with its name and the value that needs checking. Catalogue sources and their licences are listed under Sources.

Understand the sources

Your data

Exporting your diary or deleting an account.

In Settings → Account, choose Export full diary to download your recorded diary data and saved progress photos. Choose Delete account to remove your account and personal records from active service storage.

Exported copies and records already written to Apple Health stay under your control. See the privacy policy for details about shared foods, backups and retention. If you cannot access your account, contact us for help; we will need to verify ownership.

Make it your own

Languages and the numbers you see.

Yes. Hide energy in Settings and keep following the other nutrients in your diary.

Cress supports English, Spanish, French, German and Brazilian Portuguese. It follows a supported device language automatically, or you can choose one in Settings. Food names and source labels may remain in their original language.

Optional tips

Supporting Cress and purchase questions.

Supporting Cress is optional and unlocks no app features. Apple handles tips purchased in the iPhone app. For billing or refund requests, use Apple’s purchase support or contact the payment service shown on your receipt.

Get in touch

Still need a hand?

Tell us what happened, which device you use and what you expected. Never include your password, sign-in code or account confirmation link. Share only the diary details or screenshots needed to explain the issue.

support@cress.food
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